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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brenda Martin

Brenda Martin

September 24, 2024

5  out of  5
rating by Brenda Martin
"State Farm in south holland worked diligently to find the perfect coverage for my new car."
We responded:
"You know we have your back Ms. Martin!!"
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E HarrIS

September 19, 2024

5  out of  5
rating by E HarrIS
"If you have not gotten your insurance quote from Stephanie Torres of StateFarm, be sure to do so soon! You will get the adequate support to your insurance needs! She's great!"
We responded:
"Thank you Ms. Harris!! We look forward to serving your insurance needs!"
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Kenneth Elston

September 18, 2024

5  out of  5
rating by Kenneth Elston
"Very good service from Stephanie. I was considering changing from State Farm, Stephanie's helpful service has changed my mind. Ken Elston"
We responded:
"Thank you Mr. Elston! I'm glad we were able to provide the type of customer service that shows how much we appreciate you."
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April Johnson

September 2, 2024

5  out of  5
rating by April Johnson
"In today's market, it can be challenging to find a trustworthy and approachable insurance service provider who is willing to invest time in addressing your questions and tailoring recommendations to your unique needs. I recently had the opportunity to discuss my desire to change insurance providers with Mr. Jackson, who kindly directed me to his office manager, Noemy, for further assistance. I was pleased to receive a prompt response from Noemy within 24 hours, who provided me with quotes for both homeowners and auto insurance on the same day. The quotes I received were significantly more competitive compared to my previous insurance provider, all while maintaining the same coverage. For anyone seeking a caring, dedicated, and knowledgeable insurance agent, I highly recommend reaching out to the Jackson Agency; You won't regret it!"
We responded:
"April, thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our insurance services to be trustworthy and approachable. It is our goal to provide personalized recommendations tailored to our clients' unique needs, so we are glad that we were able to meet your expectations. "
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James Johnson

September 2, 2024

5  out of  5
rating by James Johnson
"This year I had the pleasure of changing all my insurance needs to State Farm. Mr. Jackson said he could lower my insurance cost, and he did. When I received the quote I was in disbelief, the potential savings was substantial. His staff was courteous and very efficient, It was a no-brainer I made the switch on the spot. Do yourself a favor go in and get a quote maybe your experience can be as good as mine was."
We responded:
"Thanks James! We look forward to continuing to serve your insurance needs."
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Amani Wood

August 21, 2024

5  out of  5
rating by Amani Wood
"Stephanie Torres was a big help ."
We responded:
"Thanks Amani! We look forward to serving your insurance needs in a way that continues to meet your expectations"
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Lamar Jackson

August 19, 2024

5  out of  5
rating by Lamar Jackson
"Stephanie Torres is very great with communication. She checks in consistently and always keeps me updated on new offers."
We responded:
"Thanks, Lamar! I'll let Stephanie know you were pleased with her service and we look forward to continuing to service your insurance needs"
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Ria Daniels

July 16, 2024

5  out of  5
rating by Ria Daniels
"Never had any problems, very responsive, I been has this insurance for 5 years"
We responded:
"Thanks Ms. Daniels!"
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T Pain

June 26, 2024

5  out of  5
rating by T Pain
"The best"
We responded:
"Thanks so much!!"
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Mark Hall Jr

June 13, 2024

5  out of  5
rating by Mark Hall Jr
"Best in the business. Get with him! Stephanie was very informal and detailed on policy information and updates, very polite and knowledgeable about everything within the field and very friendly"
We responded:
"Thanks Mark....It's truly a pleasure serving your insurance needs!"
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John Jackson

June 11, 2024

5  out of  5
rating by John Jackson
"Very professional whatever your insurance neither are Marcus Jackson state p agency is your best choice"
We responded:
"Thanks John!!"
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Luis Duarte

June 7, 2024

5  out of  5
rating by Luis Duarte
"Hello. I just wanted to take a few minutes to provide feedback on Stephanie Torres. I have the pleasure to speak with her on numerous occasions. It has been an extreme pleasure to work with her on a number of my concerns and needs. She has consistently gone above and beyond the call of duty. She listens to my concerns and responds rapidly to my needs. She is a great representative of your organization. Please pass along my thoughts to her and thank her personally for her outstanding services and dedication."
We responded:
"Thank you Luis! I'll definitely let Stephanie know of your kind words and we look forward to continuing to service your insurance needs."
Profile photo of Dee Brooks

Dee Brooks

June 5, 2024

5  out of  5
rating by Dee Brooks
"State Farm has been my insurance for the past 15 or more years. I have always found Marcus Jackson and his staff to be helpful and readily responsive to my needs. I appreciate this."
We responded:
"Thank you Ms. Brooks! As always, we look forward to continuing to serve your insurance needs."
Profile photo of Salina Mendoza

Salina Mendoza

May 28, 2024

5  out of  5
rating by Salina Mendoza
"Stephanie is an amazing insurance agency she answered all the questions i had, took the time to find the perfect quote for me . She definitely has amazing customer service. Make sure to give her a call if you have any questions"
We responded:
"Thanks Salina! We look forward to continuing to serve your insurance needs."
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Wanda Shorty

May 17, 2024

5  out of  5
rating by Wanda Shorty
"MS ASHLEY WORKS WELL WITH MY AGENT. MARCUS SHE VERY KIND AND KNOWLEDGEABLE ABOUT INSURANCE THANK YOU MS ASHLEY"
We responded:
"It's our pleasure to assist Ms. Shorty...Thank you!!"
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Miladis Rivera

May 7, 2024

5  out of  5
rating by Miladis Rivera
"Stephanie Torres is knowledgeable, helpful and a friendly agent. I would highly recommend her to anyone."
We responded:
"Thank you so much Ms. Rivera! We look forward to serving your insurance needs. If you need anything else, dont hesitate to reach out."
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Samuel Hawkins

April 27, 2024

5  out of  5
rating by Samuel Hawkins
"Great"
We responded:
"Thanks Mr. Hawkins!"
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Valencia Benson

April 25, 2024

4  out of  5
rating by Valencia Benson
"Noemy was so helpful she was the first person I called and I haven’t received my id cards. She immediately sent out new ones let me know the eta and made sure I got them via email before hanging up. That’s customer service ❤️🥰"
We responded:
"Thanks Valencia!! We appreciate being able to assist!"
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Shirley Barnes

April 23, 2024

5  out of  5
rating by Shirley Barnes
"The team at Marcus Jackson's State Farm always take care of me and all of my policies. Most recently, I needed Hyundai settlement information. Mr. Jackson's team was quick and diligent with the help I needed."
We responded:
"Thank you very much Shirley! I’ll let De’Shaun know about the positive experience you reported and we look forward to continuing to serve your insurance needs!!"
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Edmundo Pena

March 29, 2024

5  out of  5
rating by Edmundo Pena
"Very friendly and knowledgeable, I'm glad she followed up. Was not persistent, I just never had the time to talk and she kept reminding which I appreciated it."
We responded:
"Thank you so much Mr. Pena! We look forward to continuing to serve your insurance and financial needs!"
Profile photo of Sharron Simmons

Sharron Simmons

March 18, 2024

5  out of  5
rating by Sharron Simmons
"State Farm is able to meet my needs. I am pleased with the agent that assisted me today."
We responded:
"Thanks for giving us the opportunity to service your insurance needs Ms. Simmons. We look forward to continuing to serve you in the future! "
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Lynch Alderson

March 8, 2024

5  out of  5
rating by Lynch Alderson
"The greatest insurance agent in the south suburban area-Mr. Marcus Jackson. He is truly a caring & polite individual. He will make sure you have the right policy to supply your needs. He is very thorough and takes the time to explain your coverage, not just sell a policy and send you on your way. His staff is courteous & professional. Good customer service is rare these days. However, customer service at the Jackson Agency is top notch."
We responded:
"Thank you so much for your wonderful review of Mr. Marcus Jackson and the Jackson Agency. We are thrilled to hear about your positive experience and appreciate you taking the time to share it with others"
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000 000

March 6, 2024

5  out of  5
rating by 000 000
"Their the best great customer service nice friendly #Teamstatefarm#"
We responded:
"Thanks, Iyesha! We look forward to continuing to serve your insurance needs!"
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kip brown

February 29, 2024

5  out of  5
rating by kip brown
"great customer service and very helpful with any questions"
We responded:
"Thanks Kip! We look forward to continuing to serve your insurance and financial needs."
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norman perry

February 27, 2024

5  out of  5
rating by norman perry
"Very informative friendly and helpful"
We responded:
"Thanks Mr. Perry! We look forward to continuing to service your insurance and financial services needs"